Contact Us

Contact iRobot® Customer Care

For expedited service

Please have the following ready:

  • Your robot charged and with you.
  • Your robot's Serial number
  • For warranty claims: Proof of purchase (receipt).

 

Need to Initiate a Return?

If you would like to return a product within 30 days of purchase, here is how:

  • Registered Users:  Log in to your account and go to My Orders to initiate the return.
  • Guest Users:  Visit the Order Status page (top right) and retrieve your order using the email address and order number associated with the purchase.


Questions About Promotions or Discounts?
For any inquiries related to iRobot® promotions and discounts, please feel free to reach out to us.